This page contains all the regulatory disclosures required to be displayed on the website. To learn more about this, you can view the SEBI Circular here.
Complete Name of the Investment Advisor – Wealth Crafts
Type of Registration – Non – Individual
Registration Number – INA000018328 | BASL Membership – BASL2037
Validity of registration – 2 August 2023 – Perpetual
Correspondence Address – 39, 8th main road, Gokula 1st Stage 2nd phase, Mathikere – 560054
Principal, Compliance & Grievance Officer – Vivek S G
E-mail – vivek@wealthcrafts.in
Contact number – +91 9886524678
Corresponding SEBI local Address – 7th Floor, 756-L, Anna Salai, Chennai – 600002, Tamil Nadu
Details of designation | Contact Person Name | Address where the physical address location | Contact No. | Email-ID | Working hours when complainant can call |
---|---|---|---|---|---|
Customer Care | Vivek S G | #39, 8th main, Gokula 1st Stage 2nd Phase, Mathikere, Bengaluru - 560054 | 9886524678 | vivek@wealthcrafts.in | 10 am to 6 pm |
Head of Customer Care | Same as above | Same as above | Same as above | Same as above | Same as above |
Compliance Officer | Same as above | Same as above | Same as above | Same as above | Same as above |
Managing Partner | Same as above | Same as above | Same as above | Same as above | Same as above |
Principal Officer | Same as above | Same as above | Same as above | Same as above | Same as above |
1. Clients can seek clarification to their query and are further entitled to make a complaint in writing. An email may be sent to vivek@wealthcrafts.in. Alternatively, the Investor may call on +91 9886524678.
2. Clients can write to the Investment Advisor at vivek@wealthcrafts.in; if the Investor does not receive a response within 10 business days of writing to the Client Servicing Team. The client can expect a reply within 2-4 weeks of approaching the Investment Advisor.
3. In case you are not satisfied with our response you can lodge your grievance with SEBI at http://scores.gov.in or you may also write to any of the offices of SEBI. SCORES may be accessed thorough SCORES mobile application as well, same can be downloaded from below link:
https://play.google.com/store/apps/details?id=com.ionicframework.sebi236330
ODR Portal could be accessed, if unsatisfied with the response. Your attention is drawn to the SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, on “Online Resolution of Disputes in the Indian Securities Market”. A common Online Dispute Resolution Portal (“ODR Portal”) which harnesses conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market has been established. ODR Portal can be accessed via the following link – https://smartodr.in/
SEBI mandates all RIAs to display the complaints status on the website as shown below. Investors can first contact the intermediary in case of complaints, in our case through an email to vivek@wealthcrafts.in.
Data as of last month ending : November 30 th , 2024
Sr No. | Received From | Pending as of Last Month | Received | Resolved* | Total Pending# | Pending Complaints >3 months | Average resolution time ^ (in days) |
---|---|---|---|---|---|---|---|
1 | Directly From Investors | ||||||
2 | SEBI (Scores) | ||||||
3 | Other Sources | ||||||
Grand Total |
Sr No. | Year | Carried forward from Last Year | Received | Resolved* | Pending# |
---|---|---|---|---|---|
1 | 2023-24 | ||||
2 | 2024-25 | ||||
Total |
Sr No. | Year | Compliance Audit Status | Remarks, If Any |
---|---|---|---|
1 | 2023-24 | ||
2 | 2024-25 |
Sr No. | Month | Carried forward from Last Month | Received | Resolved* | Pending# |
---|---|---|---|---|---|
1 | April | ||||
2 | May | ||||
3 | June | ||||
4 | July | ||||
5 | August | ||||
6 | September | ||||
7 | October | ||||
8 | November | ||||
9 | December | ||||
10 | January | ||||
11 | February | ||||
12 | March | ||||
Total |
The SEBI Scores android app can be downloaded from here.
This investor charter is brief document containing the details for service provided to investors, their rights, do’s and don’ts, responsibilities, investor grievance handling mechanism and timelines thereof etc., at one place. The Investor charter can be downloaded here. Pages 3 to 6 of Annexure A of this circular is the SEBI Investor charter.
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